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Frequently asked Questions
Q: I do not hear any sound, why?
A: There are several possibilities why this can
happen. One is that the sampling frequency chosen on the configuration
screen does not fit with your sound card. Normally a sampling
frequency of 11025, 22050 or 44100 should work well. Read the
documentation of your sound card to find out which sampling frequencies
are supported. Another possibility is that the volume is not set
properly. First check if the volume on you loudspeaker is high
enough (not all loudspeakers have that capability). Second, check
if the mixer settings are correct. Double click on the loudspeaker
symbol in the lower right corner of the Windows START Bar. The
sliders for Volume Control and Wave are in use with BSS. Make
as well sure that the Mute box is NOT checked!
Q: I hear some noise, can I get rid of that?
A: BSS does not produce any continuous noise at
all. Internally the signal is calculated in a much better quality
than a audio CD signal is, and then downgraded to 16Bit audio
CD quality. The reasons for hearing noise could be that the microphone
is turned on (go to the Mixer and check all the MUTE boxes except
the one for Volume Control and the one for Wave) or that the active
loudspeakers produce the noise (reduce the volume of the loudspeaker,
and increase the volume of the Mixer) or that the soundcard itself
produces the noise (buy a better soundcard).
Q: Nothing happens (Sound always stays the same)
when I move the mouse around, or when I change to the random mode.
What's wrong?
A: Most likely you have pressed the SPACE key, which
freezes the current status of BSS. Press the SPACE key again to
continue. The other possibility is that the computer you use is
too slow for the sampling frequency that you have chosen on the
configuration screen. Use a lower sampling frequency!
Q: What is the difference between the professional
and the personal version of BSS?
A: The only difference is the license (so the program
is the same). With the professional version you are allowed the
use BSS with other people, clients, in therapies, for training
and so on. In addition it is allowed to grab the sound and incorporate
it in your own products like music CDs, Tapes, for learning, relaxation.
The personal version of BSS is for private use only!
Q: Is it possible to create silence during a
session?
A: Yes it is. You have to use a trick! Set the BAf
to a very high value but stay below half of the sampling frequency
and put the Rate as well to something like 99999. So what happens
is that the right and left channel will have frequencies that
are much higher than the audio cutoff frequency, and so will not
be heard!
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EMail: m.frankl@comdesign.at
WWW: http://frankl.comdesign.at/
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